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Returns & Exchanges

All sales are final on the following products, returns will not be accepted:

  • Dual and Triple Curb Shower Pans
  • Redi Your Way® - Custom Pans, Niches and Benches
  • Redi Wall™
  • Tile Trim

All other product returns/exchanges are subject to the following:

Returns:

  • Items may be returned within 30 days of receiving your order.
  • Items must be returned unused and undamaged.
  • 20% restocking fee will apply to all returns.
  • Customer is responsible for return shipping cost.
  • Custom made products may not be returned.

Exchanges:

  • Items may be exchanged within 30 days of receiving your order.
  • Items must be returned unused and undamaged.
  • 10% restocking fee will apply to all exchanges.
  • Customer is responsible for exchange shipping cost.
  • Custom made products may not be exchanged.